How We Handle Your Information

This Privacy Policy explains, in plain terms, what happens to your information when you visit this website. It sits alongside our Terms of Use, and together they set out how the site works and what you can expect from us.

What we collect

We aim to collect as little as possible. The information we may receive falls into two groups:

• Details you choose to share, such as your name and email address when you write to us.
• Basic visit information, such as the type of device and browser you use, the pages you view, how long you stay and the general region you are browsing from.

We do not ask for payment details, and we never knowingly collect information from anyone under 18.

Why we use it

Your information helps us reply to your messages, understand which pages are useful, fix things that are not working and keep the site secure. We do not sell your information, and we will not use it for purposes you would not reasonably expect.

Cookies

Cookies are small files stored on your device. Some are needed for the site to load properly; others count visits or remember your preferences. You can block or delete cookies through your browser settings at any time. Turning off some cookies may mean certain features work less smoothly, but the core content will remain available.

Sharing with others

We may use trusted service providers, for example to host the site or measure traffic. They only receive what they need to do that job and must look after it properly. Some pages link to outside websites; once you leave this site, their own privacy policies apply, so it is worth reading them. We may also share information if the law requires it.

Keeping it safe

We use sensible safeguards, including encrypted connections and restricted access, to protect your information. No online system is completely risk-free, but we review our measures regularly and keep data only for as long as it is genuinely needed.

Your rights

Under UK data protection law, you can ask to see the information we hold about you, have it corrected or deleted, limit how it is used or object to its use. You also have the right to complain to the Information Commissioner's Office if you are unhappy with how your information has been handled.

Updates to this policy

We may revise this policy from time to time. When we do, the updated version will appear on this page, and continuing to use the site means you accept the changes.

Talk to us

Questions or requests about your information are always welcome. Email info@alteceng.co.uk or use our Contact page, and we will respond as promptly as we can.